Why didn't I get my Gaming bonus

There might be a few reasons:

1. You didn’t opt into the promotion. Please make sure you opt in so your qualifying bets are recorded
2. You opted in when you had already placed the required bets. Please opt in before placing your bets
3. You placed a non-qualifying bet. This could be because:
   
   • • Your bet’s odds were lower than the minimum odds for the promotion
     • Ineligible markets or events
     • You placed more than 1 bet on the same event when only the first settled bet qualified
     • Your bet stake amount was lower than the minimum stake amount for the promotion
     • Bet was placed before the promotional period
     • Bet was settled after the promotional period
     • Ineligible games
     • Your bets might have contributed to another promotion
4. You didn't enter the promo code while making a deposit.
5. If you completed the requirements but didn’t receive your bonus, try the following:
   
   • Make sure pop-up blockers are off for 10bet
   • Log out and clear your browser's cache and cookies
   • Log back in